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Wollongong radio doctor in doubt

30 Jul, 2010 05:00 AM
The future of Wollongong's radio doctor service is bleak, with a phone service poised to replace the majority of house calls performed in the region.

The after-hours medical co-operative stands to lose its main source of funding from mid-2011, when Federal Government incentive payments are scrapped.

Federal Health Minister Nicola Roxon has yet to spell out what will happen to the service and others across Australia, in the two years from when payments are cut and responsibility for after-hours care is handed over to a new network of primary health care organisations, Medicare Locals.

President of the National Association of Medical Deputising Services Australia Stuart Tait has called for bridging funding for the services, which he says will otherwise become financially unviable.

"The money that pays for the Wollongong service finishes in 11 months and there's no new funding until 2013," he said.

"If this problem is not resolved, Wollongong will lose its service."

The Government pays Australia's GPs between $2000 and $6000 in incentive payments each year to take responsibility for 24-hour patient care.

Most daytime GPs in Wollongong and Shellharbour use their payments to "subscribe" to the Wollongong Medical Service Co-Operative (Wollongong Radio Doctor), passing responsibility for their patients' night-time care to a separate pool of rostered GPs.

The Mercury sought clarity on the impact of the changes from Ms Roxon but received no reply.

After-hours services that were meeting their community's needs would continue to attract funding from Medicare Locals, the minister had indicated in a letter to the National Association of Medical Deputising Services earlier.

But she offered no explanation for how they would be funded in the two years before Medicare Locals - restructured divisions of general practice - are formed.

"For many of these services ... funding support that has been available in the past through grants and practice incentive payments will continue to be available, but as a single grant administered through Medicare Locals," she wrote.

The minister detailed the workings of a national medical call centre, staffed by GPs and nurses, to operate between July 2011 and July 2013, and pointed to extended opening hours of GP Super Clinics as part of stopgap measures.

However, the Shell Cove Clinic, to open next year, has announced only standard operating hours (until 6pm weekdays and from 8.30am to noon on Saturdays).

The National Association of Medical Deputising Services this week wrote to Prime Minister Julia Gillard calling for bridging funding for after-hours services.

A small number of GPs in Wollongong and Shellharbour, and all of those in Kiama, provide house calls independently or on a roster. Incentive payments to these doctors won't be scrapped until July 2013.

Illawarra Division of General Practice chair Russell Pearson said he was confident "a way will be found" to maintain after-hours services because area GPs were committed to patient welfare.

"How that will work out in practice ... is yet to emerge," he said.

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comments


Date: Newest first | Oldest first
I worry about that radio doctor scheme. I've only used it a couple of times in desperation and they told me I have some unknown illness and prescribed medication I've never heard of which was then completely contradicted by my own doctor.
Posted by Blah, 30/07/2010 8:15:12 AM, on Illawarra Mercury
I have tried to utilise this service a number of times for my elderly mother and have been forced to go to the emergency dept of Wollongong hospital each time as the waiting time was unacceptable. On one occassion after 7 hours waiting. I now just go straight to Wollongong hospital and endure the wait there. Some persons out there may have positive experiences but I don't. I'm not criticizing the doctors and nurses out there as they do a fantastic job I'm criticizing the management of the health system as those pencil pushers have no idea of what they're doing.
Posted by yates, 30/07/2010 9:53:49 AM, on Illawarra Mercury
I agree blah, we called it once, and will never use it again, the doctor was rude and not interested. As well as contradicting what our gp later said as well.
Posted by bob, 30/07/2010 10:21:27 AM, on Illawarra Mercury
I have never had a problem with the radio doctor service. They have always been prompt and very professonal.
Posted by skye, 30/07/2010 5:37:52 PM, on Illawarra Mercury
Our family have used the service many times, and have always been satisfied with the treatment given. It is the only alernative on many occasions when we haven't been able to get into a Doctor when the children have been sick. The only other place is an over worked and under staffed emergency department.. The service needs to be saved
Posted by grannie annie, 30/07/2010 10:25:19 PM, on Illawarra Mercury
I am saddened to hear we may lose this service. I have used this on a number of occasions for my children and have always been satisfied with the treatment. Yes there are certain times they wont come such as when there are breathing difficulties but they are better treated in hospital anyway. There is nothing worse than sitting in an emergency hospital with a sick child when they can remain in the comfort of their own home. There are not many regions that have this service available, we are one of the lucky ones. I hope everything will be done so we keep our radio doctors and dont lose them like we are losing other things such as banks and local stores.
Posted by nicki, 31/07/2010 2:39:06 AM, on Illawarra Mercury
i agree with bob " doctor was rude and not interested". My mum called the radio doctor at the start of the year, She had a cough she couldn't shake off. The doctor just said to take panadol. She went down to her local GP the next day and found out she had a chest infection.
Posted by taz, 31/07/2010 3:10:11 AM, on Illawarra Mercury
What a load of rubbish Yates and bob. On the odd occasion I 've needed to use this service they have been very prompt,courteous and professionial. Anyway what other comments would you expect from Libs. Agree with you totally skye,as would the many,many people who have used this service. Keep up the good work you Radio Doctors. You are appreciated. Yates, seven hours wait for the radio doctor? Now that is a great big lie!
Posted by Rusty Nail, 31/07/2010 4:35:56 AM, on Illawarra Mercury
we need to keep the radio doctors thing about the elderly sick people who cannot get out when there sick and need the radio doctors, if they go what will happen replace it by pencil pushers what is happening in this world? i will say one thing though one of the radio doctors needs to put a smile on there face and communicate more with the patients and i agree that they say one thing but when u get to ur local doctor its a another story?
Posted by gyimp, 2/08/2010 10:43:23 PM, on Illawarra Mercury
Wollongong Radio Doctors = What a waste of the government's money!! My daughter once came down with an alarmingly high fever of which, when the doctor came to examine my little girl (who was then 2 years old), he spent more time watching the television cartoon my (then 4 year old) son was watching!! He then advised me that my daughter is fine & to just dose her up on Panadol!! 2 days later, my daughter's temperature reached well over 40 degrees & having seen my local GP, I was CORRECTLY advised my girl had a throat infection! The Wollongong Radio Doctor Service wont be missed by my family!!
Posted by Wollongong Radio Doctors..what a waste of governmental incentives!, 14/07/2011 2:49:27 AM, on Illawarra Mercury

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