THE state's peak motoring organisation wants to help get people off the roads and on to public transport.
The NRMA is asking train users why they are "seeing red on rail" - an effort to gather information on what's wrong with the train system.
This, the NRMA says, will allow it to lobby for improvements that would encourage more people to use public transport and reduce congestion for motorists on the state's roads.
And with the South Coast Line being one of the busiest long-haul commuter trips in the state, it's unlikely Illawarra residents will be lost for words.
At Wollongong city train station yesterday afternoon the cleanliness of trains, and toilets, was a recurring issue among travellers.
Frequency and reliability of services was also mentioned as a problem.
NRMA deputy president Michael Tynan said he expected the reliability of trains and the overall comfort of travel would be significant issues for the South Coast line.
Mr Tynan said the organisation wanted to lobby for better trains because the organisation found its campaigns often got results.
"Nearly half of NRMA's 2.5 million members use public transport regularly as well as drive, and they want better public transport options," he said.
"The NRMA's Seeing Red on Roads campaigns over the last two years have resulted in governments spending more on the roads identified in the surveys."
Go to www.mynrma.com.au/seeingredonrail to register your opinion on the train service.
Meanwhile, the Independent Pricing and Review Tribunal (IPART) is taking submissions from the public on taxi fares in NSW.
This came amid concerns fares are too high and act as a barrier to people using taxis.
IPART has recommended four options to the government on fares.
While its recommendations apply only to Sydney, the same urban taxi rate is used for other urban centres including Wollongong.
IPART is also looking for submissions on whether fares in other urban areas should remain the same as in Sydney.
To make a submission go to www.ipart.nsw.gov.au or contact IPART by phone on 9290 8400.