Telstra could not confirm yesterday whether mass job cuts announced on Wednesday would affect its Illawarra workforce.
The telco plans to slash 1100 staff as part of a restructure of its operations.
The cuts, to be made by June next year, will affect network technicians, its media operations team and management in its customer service division.
A Telstra spokesman said he was not sure yet whether jobs would be cut in the Illawarra.
He also could not confirm when staff would know about the future of their roles, only remarking that Telstra planned to roll out the job cuts in the next nine months.
Chief operations officer Brendon Riley said the restructure would remove complexity and duplication in Telstra's business.
Telstra flagged big job cuts in May when it announced it would conduct a major overhaul of its operations.
"At the time, we said we expected there to be impacts on jobs from these changes and, after reviewing the business over the last few months, today we briefed our people on the expected impacts," Mr Riley said.
"Always when there are implications for people's jobs it is difficult and this is no exception.
"We will work through a careful consultation process with our people and we will do so with the utmost respect and sensitivity."
Mr Riley said yesterday that the company would continue to shrink as it focused on growth areas.
"Overall, I would say probably every year we will get a little bit smaller.
"I don't know about indefinitely, but I think certainly for the next few years that will be the case," he said.
The telco's decision to axe jobs has been criticised by unions who say the number of faults on the Telstra's copper network - and its profits - are as high as ever.
But Telstra says the cuts to its operations business are necessary to simplify the company and focus on growth.
The cuts will reduce Telstra's operations workforce by 6 per cent.
Mr Riley said the job cuts did not change the telco's commitment to service.
"We are seeing reductions of roles in declining businesses, due to evolving technologies and the restructuring of our industry, and growth in other areas such as NAS [network applications and services division]," he said.
Telstra management were to meet union officials yesterday to discuss the impending cuts.