They are the 36 people who will set the agenda for Wollongong City Council's review of rates and services, but their identities remain a secret.
The council's randomly-chosen citizens panel members had their first weekend meetings on Saturday and yesterday, but none could be convinced to talk to the Mercury about the experience.
According to public relations manager Susan Wardle, the members declined to appoint a media spokesperson as suggested by the council because they were worried about being lobbied by other residents.
The panel is a core component of the council's public engagement strategy towards making the organisation more financially sustainable.
Its members were chosen at random to represent a "mini-Wollongong" with market research company Taverner Research selecting members to match the demographic breakdown of Wollongong based on age, suburb, education level, home ownership and ethnicity.
The council's executive manager of strategy Kerry Hunt sat in on the weekend's proceedings and said panel members had been hard at work assessing the council's services.
"They've been asking us lots of questions around our levels of income and how we put charges on some things but not on others," Ms Hunt said.
"They are interested in how well our services and utilities are being used by the community, so what visitation is like at pools, libraries and community facilities."
They were also asked whether they were satisfied with the condition of some of the council's core assets, like roads and footpaths, she said.
Despite the panel members' reluctance to speak to the media, Ms Hunt said they wanted to convey the message that they were taking the review of the council's services and income seriously.
"There is the feeling that they have a strong responsibility to do this on behalf of the public, and they are taking that on in a very strong and positive way," she said.
"They are having a lot of conversations and debates with each other and really thinking about what is best for Wollongong."
The panel will meet one more time, in about two weeks, before presenting a series of recommendations to be put out for public exhibition.