About 100 applicants to the University of Wollongong’s early entry program continue to await correct acceptance letters following an offers bungle on the eve of the students’ HSC.
Correcting the errors has proven a slow process for UOW, which attributed the troubles to a damaged and corrupt file.
Deputy Vice-Chancellor, Professor John Patterson, said the university hoped to have correctly confirmed all offers by the end of this week. ‘‘There is still some checking to do for some of these students, which is being done as quickly as possible,’’ he said.
‘‘Given that the university was totally embarrassed and unreservedly apologetic about the first round problems, we are making absolutely certain that everything is correct before we contact people again.’’
The bungle was two-fold. Incorrect offers – sometimes for less sought-after courses, sometimes for more prestigious ones – were sent to 275 of 2085 successful applicants. As well, an unknown number of successful students were not sent acceptance letters by the October 13 deadline.
The errors did not affect unsuccessful applicants, who received correct information.
The university issued a public apology over the incident, but initially wouldn’t contact students directly because Universities Admissions Centre protocol prohibited universities from initiating contact with students during their HSC. Prof Patterson said he had since received different advice from the UAC.
‘‘We have sought further advice from the Universities Admissions Centre and given that students had contacted the university seeking further information, we determined that we could in fact provide responses under these circumstances,’’ he said. ‘‘The university clearly regrets the problems that this issue has caused to students and their families.’’
Prof Patterson said the incident had prompted ‘‘a very small number of complaints made directly to the university’’.