When you have been to more than 300 Bon Jovi concerts around the world you notice when something is different.
That's what happened to many international fans yesterday when Bon Jovi's official fan club travelled outside Sydney to give them a unique animal experience.
Rob Fuzesi, of Runaway Tours, is the man employed by Bon Jovi to run Jovications. Fans who book Jovication not only get concert tickets and accommodation but also have their picture taken with Jon Bon Jovi and participate in activities such as yesterday's visit to Symbio Wildlife Park.
"I have been with Bon Jovi for 23 years," Mr Fuzesi said on Friday.
"This is the first time we have ever done something big like this. Symbio has been incredible."
The up-close animal encounters on offer were the reason more than 200 fans left Sydney for the day to soak up the hospitality of the small family-run zoo at Helensburgh.
Bon Jovi's Australian tour is the last leg of a world tour that started early this year.
When Symbio's Radnidge family found out the Sydney dates, they contacted Bon Jovi's management offering to host a visit by the band, the road crew, or the fans.
They were amazed by the quick response and happy when Symbio featured on the band's official website.
Tammy Stgeorge and Heather Donovan, from the US, are among many fans who have followed Bon Jovi around the world on the present tour.
Ms Stgeorge has been to more than 330 concerts since 2003 and 60 this year and Ms Donovan 43 concerts in 2013.
But this was their first time to Australia and they loved meeting a koala.
"This has been the most amazing tour of all," Ms Donovan said.
"We do it because of the friendships we make ... and the band. We don't live near each other but we all come together and make these amazing memories."
Sheila Chamberlain, of Wigan, caught up with many familiar faces she met on the last Australian tour and treated Jodie Digney, Roxanne D'Alessandro and Kristy McGuire, of Perth, like family.