NBN users five times more likely to complain about service

By Amy Remeikis
Updated June 18 2017 - 12:52pm, first published 12:51pm
Complaints made to the Telecommunications Industry Ombudsman about NBN services increased by 5.4 per cent compared to the previous financial year. Photo: Adam Turner
Complaints made to the Telecommunications Industry Ombudsman about NBN services increased by 5.4 per cent compared to the previous financial year. Photo: Adam Turner

National Broadband Network customers are five times more likely to complain about their service than a non-NBN user, as frustrations continue to surround the nation's biggest infrastructure project.

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