+60d ago

IT Support Engineer

Hays Infrastructure


Base pay $70k - $80k
Permanent Standard/Business Hours
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Full job description

Your new company
A rapidly growing Managed Service Provider located in Melbourne’s North-West requires a Technical Support Analyst for a permanent vacancy commencing immediately.

Your new role
In this exciting new role, you will be:

  • Providing 2nd level remote and onsite support for clients.
  • Maintaining relationships with clients.
  • Performing technical support of servers, network and hardware.
  • Assisting with migrations between on-premise and cloud.
  • Delivering a high level of customer service and communication.
  • Participating in the on-call rotation.

What you'll need to succeed
To be successful in your application, you will need:

  • Demonstrated experience of providing level 2 IT support both onsite and remote.
  • Strong knowledge of Windows Server, Microsoft Exchange, Office 365, Hardware and Network troubleshooting.
  • Highly developed troubleshooting and problem-solving skills.
  • Experience working within a Managed Service Provider.
  • Prior experience working within healthcare is advantageous.
  • A current driver’s license and vehicle.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!

What you need to do now
If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an up-to-date copy of your CV to daniel.bertino@hays.com.au.

LHS 297508 #2643362

Pay comparison
Market average based on all Support Engineer jobs in Melbourne VIC
Base pay range
$70k - $80k
Market average
$93k
$93k
Market average
$49k
$250k+

Job details
Date posted
26 Apr 2022
Category
Information Technology
Occupation
Help Desk & IT Support
Base pay
$70k - $80k
Work type
Permanent
Job mode
Standard/Business Hours

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