Booking system delays anger Virgin Australia customers

By Megan Levy
Updated January 16 2013 - 7:08am, first published 6:12am
A screen grab from the Virgin Australia Facebook page
A screen grab from the Virgin Australia Facebook page

Frustrated Virgin Australia passengers have complained of being kept on hold for up to 12 hours following the airline's switch to a new booking and reservations system across its domestic and international networks.

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