Wollongong Telstra outage cost mounts

By Glen Humphries and Emma Spillett
Updated April 8 2014 - 8:27am, first published April 7 2014 - 7:53pm
Michael Baines says he has been forced to pay hundreds of dollars in extra wages as a result of the fault. Picture: CHRISTOPHER CHAN
Michael Baines says he has been forced to pay hundreds of dollars in extra wages as a result of the fault. Picture: CHRISTOPHER CHAN

Baimed Physiotherapy and Sports Injury clinic owner Michael Baines spent at least 13 hours on the phone to Telstra last week, in a desperate attempt to get his Wollongong clinic's internet reconnected.

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