They get soaked in the rain, which must be a pain.

It's a predicament that's prompted a call for change, in a form of correspondence some might see as strange.

Nevertheless there's no longer need for despair, Wollongong City Council says it'll act and carry out a repair.

Never underestimate the power of poetry.

Just ask Tarrawanna resident Doreen Gardner, who has used a piece of creative writing to successfully lobby for a bus shelter in her suburb.

And, in a case of poetry in motion, the 91-year-old even received rhyming responses from her local MP and the city's council boss.

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Mrs Gardner, aka Rhys, wrote to Member for Keira Ryan Park in January, asking for an awning to be erected over a bus stop outside a green grocer [known as Crinis] on Meadow Street.

But this wasn’t your typical correspondence from a constituent.

Mrs Gardner said there was no point sending an angry letter, because no one would read it.

Instead her call for action came in the form of a poem, titled ‘An awning for the bus stop seat’.

“So again I am pleading to you once more, we need a shelter for the bus stop outside the Crinis store," part of her poem to Mr Park read.

“When it rains people stand, can’t sit on the seat; it’s a miracle nobody faints in the heat.”

Mrs Gardner’s poem went on to tell how people were forced to stand in the shade of a telegraph pole.

“Now I do think that is rather sad, and I know the oldies will be so glad," she wrote.

"I might be just a pain in the proverbial --- to you; but it won’t cost much, a simple awning would do."

Mrs Gardner’s poetic plea was forwarded to the council.

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Acting general manager Greg Doyle joined in on the fun, confirming - via a poem from traffic unit staff - that a bus shelter would be installed.

“Across my desk in February, came a request far from ordinary,” the poem, sent to Mr Park, read.

“A poetic missive from a lass named Doreen, who was keen to address an unjust she had seen.”

The poem told how council considered seniors "our living treasures" and installing a shelter would be "our greatest pleasure".

Mr Park then informed Mrs Gardner of the council's decision - via poetry of his own, of course.

"Doreen I love what you have started, as poetry is not for the fainthearted," the MP wrote.

"An ordinary response will just not do, so with pen in hand I’ll try something new.

"I can advise council will install a shelter, now you will no longer have to swelter."

Mrs Gardner, a Tarrawanna resident of more than 20 years, didn't expect the poetic responses.

“I thought that was lovely,” she said.

There is a covered Bus seat across from the school

Where the kids go to learn the golden rule

I am sure you will recall the one

Where I asked to have the footpath done

A lot of the Oldies do use it still

But it is a bit of a pull up that short hill

So again I am pleading to you once more

We need a shelter for the bus stop outside the "Crinis" store

When it rains people stand, can’t sit on the seat

It’s a miracle nobody faints in the heat

I saw a line of people, just standing still

As I walked to the bus stop down the hill

I could not believe it, then Bless my soul

They were standing in the shade of the telegraph pole

Now I do think that is rather sad

And I know the oldies will be so glad

I might be just a pain in the proverbial --- to you

But it won’t cost much, a simple awning would do

We all really need this job to be done

Especially me, cause I'm still only ninety-one years young

Tarrawanna resident, Doreen Gardner.

Doreen I love what you have started, 

As poetry is not for the fainthearted.

An ordinary response will just not do,

So with pen in hand I'll try something new.

I can advise Council will install a shelter,

Now you will no longer have to swelter.

The attached correspondence is for your perusal,

I note Council have not offered a refusal.

I trust that I have been of some assistance,

Thank you for your kind persistence.

Member for Keira, Ryan Park.

Across my desk in February, 

Came a request in format far from ordinary;

A poetic missive from a lass named Doreen

​Who was keen to address an unjust she had seen

She was concerned that people were having to swelter,

While waiting for the bus, due to a lack of shelter.

And as for having to wait in the rain,

Means wet seat and wet pants; surely a pain!

We consider our seniors as our living treasures

So let me assure you, with our greatest pleasure

A project to install a shelter for the bus

Is now in our program, 

With best wishes from all of us.

Wollongong City Council acting general manager, Greg Doyle.