The Oak Flats shopping area, where two pedestrians have died after being hit by cars in recent years, can be "a scary little place", a worker said.
Last week an elderly man was hit by a car near the roundabout at Central Avenue and Fisher Street and killed.
In 2017, near the same intersection, Barbara Jones was hit and killed by a car driven by Amelia Fennell.
Last month Fennell was sentenced to three years jail.
Genelle Burton works and shops in the four-block shopping area along Central Avenue and felt it was almost inevitable that a pedestrian was going to get hit along the busy road.
"Yes, I felt that when the first lady was knocked down," Ms Burton said. "It was pretty inevitable, I guess."
The road along the entire four-block stretch of shops has a 40km/h zone, due to both high pedestrian activity and the presence of a school.
But Ms Burton said people regularly exceeded that speed, while some other drivers didn't have their full attention on the road.
She said she found Central Avenue a difficult road to cross, even though it has pedestrian refuges in the middle of the road.
"It's a scary little place," she said, "it's such a busy, busy place. You really do have to be very watchful, either as a driver or pedestrian.
"I worry about the elderly and the young. Just trying to cross there you really have to be on your guard, you have to have eyes in the back of your head."
Shellharbour City Council has carried out work in recent years to improve pedestrian safety, including adding roundabouts, pedestrian refuges and planted median strips.
Council general manager Carey McIntyre said council staff will meet with police this week.
"Council will respond to outcomes from the police investigation," Mr McIntyre said.
"If any need for changes to traffic facilities are identified, a report will be provided to the Local Traffic Committee."