Thousands of expectant parents are out of pocket after the sudden shutdown of Baby and Toddler Town.
The closure will also see 20-30 employees jobless just weeks out from Christmas.
Liquidators Taylor Insolvency have been appointed to wind down the business - which had debts of more than $5 million - and sell off any remaining stock.
The retailer has a distribution outlet in Warrawong, which is now closed, while the Marsden Park retail outlet has been operating this week to sell stock.
Liquidator Joshua Taylor said people who had ordered items won't ever get them.
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"It has come to my attention that a number of company customers have placed orders for items which have either not been delivered or partly delivered," he said in a letter to customers.
"I will be investigating the company affairs to, among other things, identify those unfilled orders. However, my investigations have disclosed that these orders will not be fulfilled."
Speaking to the Mercury, Mr Taylor said they would not getting their money back either.
"The problem with this one is the almost 2000 customers who have lost a couple of hundred dollars here, up to a couple of thousand," Mr Taylor said.
"They can put a claim in to the company as an unsecured creditor but we were unable to provide store credit or provide refunds. There just wasn't enough stock or funds in the company. There was way not enough funds in the company."
Mr Taylor said the sale of stock was expected to generate a few 100,000 dollars, which will fall a long way short of the $5 million owed.
Customers had a sense something was amiss with the company; online complaints show Baby and Toddler Town having problems filling orders for at least the last month.
"I'm still waiting on my cot and mattress I bought two months ago," Thirroul's Alisa Lomax wrote on the company's Facebook page.
"No customer service and no website now?"
Mr Taylor recommended those who had paid for goods via credit card can contact their provider and request a reversal.
"Anecdotally, I have seen it work in relation to other matters," he said.
"As what Visa and Mastercard and what their current policy is right now I can't say but in our initial correspondence we did say 'if you've bought it on credit, give this a go'."