Resources assist with COVID-19

Take care: The NDIA is taking necessary steps to prepare and support participants and providers during the coronavirus pandemic.
Take care: The NDIA is taking necessary steps to prepare and support participants and providers during the coronavirus pandemic.

The Australian Government has enacted the Coronavirus Emergency Response Plan and the National Disability Insurance Agency (NDIA) is taking necessary steps to prepare and support participants and providers.

They are collaborating with key government and health agencies to develop an Agency Pandemic Plan in line with the Government's Emergency Response Plan.

"As we closely monitor the coronavirus (COVID-19) situation and work with our partner organisations to ensure they are also prepared, we ask that you check our website regularly for any further updates," an NDIA spokesperson said.

"We have recently published Easy Read information in English and a selection of languages, and frequently asked questions with the latest information about our response to the coronavirus."

The information explains:

  • Changes to how planning meetings are approached - in particular face-to-face meetings - in the current environment
  • What to do if you have a scheduled plan review or concerns about your plan
  • Who to contact if you are concerned that you have been exposed to the virus
  • Who providers should contact if they need advice
  • Simple tips to help you keep safe

If you are an NDIS participant and you are concerned about your exposure to coronavirus, the Department of Health has a specific hotline to respond to your enquiries at 1800 020 080 (24 hours a day, seven days a week). Find out more at ndis.gov.au.

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