The flights and hotels were cancelled, but agent kept his commission

Glen Humphries
Updated April 15 2021 - 12:32am, first published July 3 2020 - 4:00pm
Not happy: Ramona Adair and Shellie Kiemski are unhappy with a Figtree travel agent after he kept a commission on their cancelled holiday despite the airline and accommodation provider giving refunds. Picture: Robert Peet
Not happy: Ramona Adair and Shellie Kiemski are unhappy with a Figtree travel agent after he kept a commission on their cancelled holiday despite the airline and accommodation provider giving refunds. Picture: Robert Peet

What was supposed to have been a relaxing holiday for two friends has turned sour after a battle with a travel agent for a refund.

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Glen Humphries

Glen Humphries

Senior journalist

I'm an award-winning senior journalist with the Illawarra Mercury and have well over two decades' worth of experience in newspapers. I cover the three local councils in the Illawarra for the Mercury, state and federal politics, as well as writing for the TV guide. If I'm not writing, I'm reading.

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