The Australian Federal Police has raided a Wollongong premises as part of a cybercrime investigation into an allegedly fraudulent technical support business.
Police are looking into a business that purports to offer genuine Microsoft support, but is accused of linking its customers to offshore scammers.
These scammers allegedly request remote access to the victims' computers and convince them to buy outdated software at inflated prices.
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While in the victims' computers, the scammers allegedly deactivate virus software and other programs that would protect them from malicious software and unauthorised remote access.
In the Wollongong raid last Wednesday AFP officers seized documents and electronic devices for analysis.
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AFP Commander Chris Goldsmid urged members of the public to be aware of the risks of unlicensed businesses and take care with who they allowed to access their computers.
"It just goes to show that scams have evolved, they're not as obvious as an email from a Nigerian prince anymore," Commander Goldsmid said.
"Modern-day scammers are very technologically savvy and they will exploit victims' trust in respected institutions to gain a profit."
He also warned against downloading software from third-party sites, as they could be old or contain malware.
Anyone concerned their identity has been compromised should contact IDCARE.
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