You would think the first rule of driving an ice cream van is the ability to keep your cool, but unfortunately tempers boiled over in Dapto last weekend.
Ken Murray, from Ken's Cones, along with his wife Janelle, has been in the industry for more than 28 years.
The Thirroul residents began with a fairy floss and popcorn van, before they moved on to ice-cream.
He took a short break over winter, and when he returned to his usual run he got a rude surprise.
"I was doing my normal Sunday run," he said.
"I'd driven through and pulled over when another ice-cream truck driver came up the road, parked me in and there was a barrage of abuse.
"I'm 64, and I've never experienced abuse like that. I was very jittery and shaky afterward."
I ran late this morning just responding to phone calls and messages from people making sure I was okKen Murray
An onlooker took a video of the incident. In the video, two ice-cream trucks can be seen and a man can be heard shouting.
Mr Murray said he has since received overwhelming support from people who saw the video.
"I was an hour late this morning just responding to the phone calls and messages form people making sure I was ok," he said.
"I appreciated it."
Mr Murray said he regularly posts his routes on Facebook, as well as sharing them to community pages and includes a link to his GPS tracker.
He said most ice cream truck drivers in the region are respectful of each other.
"Usually if you pull into a car park or onto a street and see another driver there you just go somewhere else," he said.
"We have an affinity, we're working together and we just work it out."
Mr Murray said the incident hasn't dimmed his passion for his business.
"We revive dreams," he said.
"When we drive the streets people enjoy a bit of freedom and a bit of happiness while they're eating their ice-cream, before they go back inside to do their home schooling."
He understands it's a tough time for many - he just wants to keep sharing the joy.
"At the moment we're all a bit fragile, we're all struggling emotionally," he said.
"But most ice-cream truck drivers are good people, and we're doing a good thing."