Delivering IT solutions

Striving high: Virtual IT Group (VITG) managing director Christian Pacheco. The business is a finalist in the Innovation category. Photo: Supplied

Striving high: Virtual IT Group (VITG) managing director Christian Pacheco. The business is a finalist in the Innovation category. Photo: Supplied

VIRTUAL IT Group (VITG) is a leading IT, telecommunications and cyber security services company working with customers to design solutions to enable their business to succeed.

One hundred per cent Australian owned and operated, VITG was founded in the Illawarra region which provides a unique connection to regional Australia.

"The company has successfully expanded from our base in the Illawarra to include offices across Sydney, Melbourne, Brisbane, Newcastle, Canberra and Griffith," managing director Christian Pacheco said.

"Our goal is to build our network of ICT professionals and stay true to our excellent customer service, providing honesty and integrity in all that we do.

"As a national IT managed services provider, at our core we specialise in a range of sectors including Not-ForProfit, Government, Health and Community organisations, Professional Services, and Construction, Development and Manufacturing businesses."

Building on the success of last year, VITG has recalibrated its purpose as an organisation - to enable success by bringing people and technology together to create a better working life.

"We see it as our role to equip our customers with IT infrastructure and services to simplify complexity by making it easier to focus on their core business; drive economies of scale through consolidation of their IT estate; and work in secure environments to reduce cyber security risks," Christian said.

"Striving high, our vision is to become a leader in AI Managed Services. We have implemented our first digital employee, Pia and our orchestration platform Mozart powered by our own AI models.

"We use our expertise in AI customer service to free up our staff to focus more on what matters most, the customer; working on solutions as an enabler of business success through consultation on digitalisation, a role which is becoming more important in a post-pandemic world."

Proof of their success in the market comes off the back of VITG winning global recognition through the acclaimed MSP 501 Award for APAC (2020 and 2021), Kaseya APAC MSP of the Year (2020), whilst founder Christian Pacheco has now won Entrepreneur of the Year (Business News Australian) for two years running - 2019 and 2020 - in addition to CEO Daniel Garcia being appointed as a member of the Channel Advisory Board and Cyber Security Advisory Board for Telstra.

They have now also been named a finalist in the Excellence in Innovation category at the 2021 Illawarra Business Awards.

VITG say they manage experiences, not just devices. Understanding that no two businesses are the same, they believe that people, partnership and passion are at the heart of their success.

Christian said, "We don't just deliver technology; we understand your business goals and objectives, and tailor an IT solution to not only achieve them, but exceed them."

Find out more by going to vitg.com.au, email info@vitg.com.au or call 1300 144 984.

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