Qantas accused of sending more call-centre jobs overseas

By Matt O'Sullivan
Updated September 23 2014 - 1:08am, first published September 22 2014 - 3:56pm
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas
Australian-based customer service will soon be the preserve of Qantas' premium passengers. Photo: Jessica Hromas

Unions have accused Qantas of sending more work offshore after the airline revealed it intends to boost the size of its call centre in Auckland by another 50 jobs.

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